File an incident

Learning how to work safely in risky environments (for example, working at heights), can in itself be a risky endeavour. And although we seek to make GWO training as safe as possible, as part of the training participants are placed into situations that expose them to hazards and subsequent risks. Although we can never entirely eliminate hazardous situations or incidents from occurring during GWO training, we can do our best to bring them to an acceptable level. Here everyone engaged in the development and delivery of GWO training has a collective responsibility to share and learn from near-misses and incidents that occur during the delivery of GWO training.

Important: Reporting and sharing near-misses and incidents is not about finding guilt or allocating blame, rather it is about working together to find the reasons these events occurred and then the solutions to reduce the chance of recurrence. For this reason, GWO's work with incidents does not aim to sanction the training provider; instead the reported information is anonymised and used for safety promotion to help other training providers identify and mitigate the similar risks and hazards in their training sites, as well as by GWO to make safer training Standards and Modules.

By clicking the "File an Incident with GWO" button, you are directly contributing to improving the safety of GWO training courses. When reporting an incident, please provide as much detail as possible, as this will better assist others in mitigating similar hazards and risks during the delivery of GWO training. If you are unsure about which of the following categories an incident falls into, don't worry: choose the one you feel best matches - better to report in the incorrect category than not report.

Incident categories

·      Near-miss: an undesired or unplanned event that could potentially have caused injury to a person on a training site. Near misses are often considered to be close calls or "almost accidents" that serve as warnings and provide opportunities to prevent future incidents.

·       Significant near-miss: an undesired or unplanned event that could potentially have caused serious injury.

·       First aid case: an injury which requires simple treatment that is self-administered or by a first aider, doctor or nurse but does not result in lost time or long-term medical care.

·       Medical treatment case: an incident where medical treatment by a physician is required beyond the treatments stated in first aid.

·       Incident: an undesired or unplanned event that has caused injury.

·       Significant incident: an undesired or unplanned event that has caused serious injury.
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Full definitions of the incident can be found in the GWO Requirements for Training.