Audit & Compliance
Resolutions and reports
Incident Reports
Incident reporting, assessment and mitigation are a vital element of creating and enhancing the safety of GWO training. To promote good practices and learning GWO publishes its incident reports once investigations are complete. These are published anonymously to encourage collective learning and the sharing of experiences and mitigating actions across the training community. For the GWO Secretariat incident reporting directly feeds into the review and maintenance of GWO standards contributing to the development of safer training.
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Case number:
2719806495
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Module
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BTT Electrical
Version
-
V10
Incident Significance
Near miss
-
incident date
February 12, 2026
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training setting
-
Fixed
Summary
-
A power supply of 120V to 24V was being used for training. At the instructor’s direction the course participant plugged in the power supply. It immediately sparked. Once the power supply was removed from service, it was noted that the heat shrink that had been applied did not lead the installer of the cable visibility of the respective wire colors. This then led to the incorrect wiring of the power supply.
Mitigation action
-
Check all power supplies for correct wiring.
Case number:
2716020935
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Module
-
BST Working at Heights
Version
-
V19
Incident Significance
Near miss
-
incident date
February 11, 2026
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training setting
-
Fixed
Summary
-
During a double rescue on a ladder exercise, a screw and a washer popped out from a rung and fell into the ground, while two course participants were on the ladder. Training was paused to clean the site, and the instructor conducted a visual inspection making sure all other rungs, especially the ones used, were secured. Training was finished as planned.
Mitigation action
-
Arranged a third-party inspection on the ladders before the next WAH and ART training. Inspected rung screws will be marked with color, easier for instructor to conduct a visual inspection before training. In case of an overuse of a certain rung, instructors will be advised to use different rungs every time when conduct training.
Case number:
2709267243
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Module
-
BST Working at Heights
Version
-
V19
Incident Significance
Medical treatment
-
incident date
February 6, 2026
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training setting
-
Fixed
Summary
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During a ladder rescue exercise, a loose waist position lanyard was pulled, and the connector rebounded off the structure and hit the trainee above the left eyebrow resulting in a 1cm cut to the head. First aid was delivered before the trainee left to receive sutures.
Mitigation action
-
Instructors will provide instruction on correct positioning of the work position lanyard and remain vigilant throughout the exercise. Participants are instructed on how to remove the lanyard from the structure.
Case number:
2699337580
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Module
-
BST Sea Survival
Version
-
V19
Incident Significance
First aid
-
incident date
February 4, 2026
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training setting
-
Fixed
Summary
-
While climbing out of the pool using the pool ladders, the participant held the ladder’s step rather than the handrail as directed. The underside of the ladder’s step made a small cut to the participant’s finger. There was no need for first aid, but a small plaster was fitted over the wound.
Mitigation action
-
Re-emphasised the need for participants to use handrail on ladders.
Case number:
2711851185
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Module
-
BST Sea Survival
Version
-
V19
Incident Significance
First aid
-
incident date
February 4, 2026
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training setting
-
Fixed
Summary
-
A participant received a "cold burn" type mark to the chest area through their clothing caused by the cold C02 cylinder on the life jacket.
Mitigation action
-
Removed spare cylinder from life jacket to ensure that it does not reoccur.
Case number:
11119720357
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Module
-
BST Fire Awareness
Version
-
V19
Incident Significance
Near miss
-
incident date
January 28, 2026
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training setting
-
Fixed
Summary
-
During an escape drill, a rescue box fell through the nacelle hatch because the remaining rope was trapped in the box. The cap of the box closed which trapped the rope and dragged it into the hatch. The empty box fell three meters down and landed next to a participant. The box was not fixed, and the remaining rope was not in a bag. Procedure to take bag with descending participant or to lower bag before descending was not followed.
Mitigation action
-
Rescue device is put into a bag. All trainers have been notified of near miss and corrective actions. Box will be fixed. The importance of the right procedure is shared with trainers.
Case number:
11095999782
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Module
-
BST Working at Heights
Version
-
V19
Incident Significance
Near miss
-
incident date
January 23, 2026
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training setting
-
Fixed
Summary
-
During a passive evacuation exercise, a participant’s descent was arrested when the trailing rope became snagged on the drawstring of the bag containing the rescue kit rope, which was attached to a hook close to floor level. An instructor on the ground observed the incident and cut the drawstring, allowing the descent to continue. The participant landed safely on the ground after being static and suspended for approximately 15 seconds. The participant was checked and no first aid was required.
Mitigation action
-
The training procedure will be amended to specify that the bag must be placed on the floor during evacuations, with the drawstring tidied away from any possible path of the moving rope. The manufacturer will be notified of the incident.
Case number:
10972792558
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Module
-
FAW
Version
-
V19
Incident Significance
Medical treatment
-
incident date
January 6, 2026
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training setting
-
Fixed
Summary
-
During practical training, the plastic casing of the CO2 fire extinguisher burst injuring the right eye of the participant. The trainer standing beside the extinguisher suffered tinnitus. Training was stopped.
Mitigation action
-
All fire extinguishers were inspected again. The manufacturers' investigator could not determine what caused the failure. Replacement intervals will be shortened.
Case number:
10725486251
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Module
-
SLT Service Lift User
Version
-
V5
Incident Significance
First aid
-
incident date
December 8, 2025
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training setting
-
Fixed
Summary
-
During an evacuation simulation from a lift using VR-headset, a participant could not activate the software to move them from the lift to the ladder. The instructor put their hands on participant’s hips to guide them around the ladder in position to place the glider on the wire. The participant lost their balance and fell headfirst into a physical ladder placed in the classroom for other purposes. They scraped their chin and experienced slight bleeding from their eyebrow.
Mitigation action
-
In the future, the instructors will not guide participants physically, only verbally, as it can confuse the participants, while they are moving around in VR-world. The participants will be instructed to take off the headset, if any dizziness occurs.
Case number:
10651548068
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Module
-
ART - Nacelle, Tower & Basement Rescue
Version
-
V5
Incident Significance
Near miss
-
incident date
November 26, 2025
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training setting
-
Fixed
Summary
-
A participant scratched their face on a sharp edge on a console that holds ladders in place. The scratch did not bleed and first aid medical treatment was not needed.
Mitigation action
-
Plan for edge protection initiated; to be installed before any new training is started.
Case number:
10679423444
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Module
-
BST Working at Heights
Version
-
V19
Incident Significance
Medical treatment
-
incident date
November 24, 2025
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training setting
-
Fixed
Summary
-
A course participant suffered acute cardiac arrest and later a short episode of respiratory arrest after having felt unwell and nauseous with a low pulse following the theoretical part of the training. They regained circulation on both occasions and were transferred to the air ambulance for further treatment. The incident is assessed as an acute medical condition in the course participant, not related to activity or equipment.
Mitigation action
-
Consider more frequent CPR drills for employees/instructors and ensure that all employees know the location of medical equipment and their roles in acute situations. Carry out emergency preparedness exercises at least once a year.
Case number:
10676332135
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Module
-
ART-R Nacelle, Tower, Basement Rescue Refresher
Version
-
V5
Incident Significance
Incident
-
incident date
November 18, 2025
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training setting
-
Fixed
Summary
-
During the ART training theory session, while performing the victim-lifting exercise, a participant, acting as the fifth rescuer pushing the stretcher, injured their right little finger when their false nail caught on the floor joint as they slid the stretcher. The nail was torn off resulting in a fracture of the first phalanx and requiring emergency care.
Mitigation action
-
First aid was administered. All wind energy training instructors were informed of the incident. During stretcher training exercises, instructors will ensure that the stretcher “push” area is a smooth surface with no potential obstacles.
Case number:
10598378433
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Module
-
ART - Nacelle, Tower & Basement Rescue
Version
-
V5
Incident Significance
Medical treatment
-
incident date
November 18, 2025
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training setting
-
Fixed
Summary
-
Participant was rigging the rescue device to the anchor point while they were on the mid-platform of the training facility. They requested to pause training operations due to wrist pain they had been dealing with for the past week. The instructor offered to call the internal medical hotline, but participant declined. The participant was observed placing on a wrist brace and all training operations were paused for the day.
Mitigation action
-
Immediate investigation was completed, and it was determined the aggravation to the injury was not caused by equipment, process and/or unsafe conditions. Reiteration of personal awareness prior and during the practical scenarios as this was determined to be an old injury.
Case number:
10526391632
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Module
-
BST Working at Heights
Version
-
V19
Incident Significance
Incident
-
incident date
November 6, 2025
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training setting
-
Fixed
Summary
-
During a rescue exercise (while abseiling), a course participant bumped their head on the ladder rail. They were wearing a helmet. The instructor noticed this and consulted with the participant, however, they felt fine and continued training. Due to the participant´s absence the following day, it was learned that they had visited a doctor the evening before because of headaches. The doctor advised to refrain from sporting activities for a week.
Mitigation action
-
Improving communication during partner exercises and ensuring course participants pay attention to posture and surroundings.
Case number:
18340658031
Download PDF
Module
-
EFA Enhanced First Aid
Version
-
V5
Incident Significance
First aid
-
incident date
November 3, 2025
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training setting
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Onsite
Summary
-
During the catastrophic bleed lecture, an instructor was made aware that one participant was dizzy and not feeling well. They were pale and lost consciousness for a few seconds but quickly became alert again.
Mitigation action
-
The instructor stopped the lesson immediately and assessed the participant. They were monitored for 15 minutes but had no other concerning symptoms and were able to continue the class after the break.
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