Audit & Compliance
Resolutions and reports
Incident Reports
Incident reporting, assessment and mitigation are a vital element of creating and enhancing the safety of GWO training. To promote good practices and learning GWO publishes its incident reports once investigations are complete. These are published anonymously to encourage collective learning and the sharing of experiences and mitigating actions across the training community. For the GWO Secretariat incident reporting directly feeds into the review and maintenance of GWO standards contributing to the development of safer training.
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Case number:
2789718737
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Module
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Blade Repair
Version
-
V5
Incident Significance
First aid
-
incident date
March 18, 2026
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training setting
-
Fixed
Summary
-
While wearing an air-fed respirator hood, a participant complained of having something in their eye. The instructor stopped all training and provided initial first aid, including a visual check of the eye. No foreign objects were visible, but due to ongoing pain the instructor decided to flush the eye using eye wash. After this, the participant said the pain was relieved, and no further symptoms were reported. The participant returned to training after a short rest.
Mitigation action
-
Stocks of protective bags/containers for PPE to be stored in are to be checked, and more purchased if required. Bio-friendly wipes to use to clean PPE of any contaminants such as dust before use of the equipment are to be purchased. Relevant training, risk assessments and work instructions will be updated to reflect the hazard and the control measures to be implemented.
Case number:
2792544382
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Module
-
EFA Enhanced First Aid
Version
-
V6
Incident Significance
First aid
-
incident date
March 16, 2026
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training setting
-
Fixed
Summary
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A participant suffered loss of consciousness during a display of internal bleeding. Instructors immediately provided medical assistance. Once the participant regained consciousness, the instructors began a medical assessment. During this evaluation, the participant fainted again, prompting the instructors to call for an ambulance. The ambulance crew performed a comprehensive check and determined that the participant was fit to remain onsite.
Mitigation action
-
The verbal screening process will explicitly state that disclosing phobias is a safety requirement. Instructors are required to perform a mandatory verbal "Fit to Train" verification before training. All staff and instructors have been trained to identify the early physiological symptoms of syncope to allow for immediate intervention before a loss of consciousness occurs. Instructors will provide a clear verbal warning before displaying graphic medical images during theoretical sessions.
Case number:
2774745790
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Module
-
BST Working at Heights
Version
-
V19
Incident Significance
Medical treatment
-
incident date
March 11, 2026
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training setting
-
Fixed
Summary
-
After donning PPE for the practical exercises, the participant collapsed and began to display seizure activity. Instructors activated emergency response protocol and ensured the participant was supported until emergency services arrived to transport the participant for further assessment.
Mitigation action
-
Due to the unforeseeable nature of the incident and sufficient response, no mitigation was needed.
Case number:
2762815767
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Module
-
ART Nacelle, Tower & Basement Rescue
Version
-
V5
Incident Significance
First aid
-
incident date
March 5, 2026
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training setting
-
Fixed
Summary
-
Course participant experienced lower back pain while performing an exercise that involved maneuvering a manikin through the mock nacelle. The instructor called a halt to the exercise. Immediate first aid included rest and cooling of the injured area. Pain decreased shortly thereafter.
Mitigation action
-
The requirement for thorough warm up prior to all training exercises has been reinforced.
Case number:
2751313161
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Module
-
ART Nacelle, Tower & Basement Rescue
Version
-
V5
Incident Significance
First aid
-
incident date
February 27, 2026
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training setting
-
Fixed
Summary
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During nacelle rescue training, the injured course participant from incident ref. 2751324167 was wearing mechanics gloves. While attempting to open the hatch, they lost their grip, resulting in their left middle finger being pinched and sustaining a minor scratch.
Mitigation action
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First aid was applied. Stop work was initiated to discuss the injury with all course participants. Discussion was held on how to prevent the issue, which led to a conversation on the effect of rushing and the importance of staying present during an exercise, with the expectation that everyone takes the time needed to complete it safely.
Case number:
2751324167
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Module
-
ART Nacelle, Tower & Basement Rescue
Version
-
V5
Incident Significance
First aid
-
incident date
February 27, 2026
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training setting
-
Fixed
Summary
-
During rescue training, a course participant was raised as a victim through a tight area when they complained of pressure on one hand as it was pushed against one of the walls. The victim´s hands had been strapped in to manage the transition through the small space. The other participants readjusted the victim´s hand position, and the rescue continued. Later, the course participant complained of pain in the hand.
Mitigation action
-
An immediate stop work was called. Workplace medical was called to assess whether the participant required additional review through urgent care, however, it was deemed not necessary. The participants performing the rescue brought up that they were more focused on completing the exercise rather than properly managing the victim's transition.
Case number:
2730664571
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Module
-
ART Nacelle, Tower and Basement Rescue
Version
-
V5
Incident Significance
First aid
-
incident date
February 17, 2026
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training setting
-
Fixed
Summary
-
A participant was descending on a PDQ self-rescue kit and got their backup rope caught under their arm. While trying to move the rope, the participant let go of the tail rope/control rope coming out of the descender but did not let go of the descender handle. This caused them to descend rapidly approx. 1 foot until they let go of the handle, at which point they swung into the side of the training structure and struck their face against the descender causing a laceration to their face.
Mitigation action
-
The friction carabiner arrangement has been modified to keep the participant’s control hand in the correct low operating position. The training setup will be revised to ensure the backup device remains in the correct position prior to descent. The rope rigging location has been changed so that any pendulum movement under load directs the participant away from the training structure.
Case number:
2742875708
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Module
-
BST Working at Heights
Version
-
V19
Incident Significance
Significant near-miss
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incident date
February 17, 2026
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training setting
-
Fixed
Summary
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During the descent exercise, the course participant used improper hand placement on the descender causing a rapid descent and jam of the self-retracting reel. The speed and force were not sufficient to trigger the energy absorber or fall indicator, and the participant was not harmed. The mechanism was released and the participant continued the descent.
Mitigation action
-
An additional training exercise will be incorporated to prevent uncontrolled descent. The equipment manufacturer was given feedback on the design.
Case number:
2727509643
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Module
-
BST First Aid
Version
-
V19
Incident Significance
Incident
-
incident date
February 16, 2026
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training setting
-
Fixed
Summary
-
During the introductory start, a course participant slowly leaned back in their chair and appeared to show seizure-like symptoms for 10-20 seconds, then regained composure, not knowing what had just occurred. Afterwards, the participant responded that they felt fine. This was a first time occurrence for the participant.
Mitigation action
-
The participant was escorted to a separate room where they were seated and allowed to rest. The instructor initiated response protocols and monitored the participant. They were directed to contact their telemedical support service where a provider communicated that they were good to return to the training.
Case number:
2719806495
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Module
-
BTT Electrical
Version
-
V10
Incident Significance
Near miss
-
incident date
February 12, 2026
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training setting
-
Fixed
Summary
-
A power supply of 120V to 24V was being used for training. At the instructor’s direction the course participant plugged in the power supply. It immediately sparked. Once the power supply was removed from service, it was noted that the heat shrink that had been applied did not lead the installer of the cable visibility of the respective wire colors. This then led to the incorrect wiring of the power supply.
Mitigation action
-
Check all power supplies for correct wiring.
Case number:
2716020935
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Module
-
BST Working at Heights
Version
-
V19
Incident Significance
Near miss
-
incident date
February 11, 2026
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training setting
-
Fixed
Summary
-
During a double rescue on a ladder exercise, a screw and a washer popped out from a rung and fell into the ground, while two course participants were on the ladder. Training was paused to clean the site, and the instructor conducted a visual inspection making sure all other rungs, especially the ones used, were secured. Training was finished as planned.
Mitigation action
-
Arranged a third-party inspection on the ladders before the next WAH and ART training. Inspected rung screws will be marked with color, easier for instructor to conduct a visual inspection before training. In case of an overuse of a certain rung, instructors will be advised to use different rungs every time when conduct training.
Case number:
2709267243
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Module
-
BST Working at Heights
Version
-
V19
Incident Significance
Medical treatment
-
incident date
February 6, 2026
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training setting
-
Fixed
Summary
-
During a ladder rescue exercise, a loose waist position lanyard was pulled, and the connector rebounded off the structure and hit the trainee above the left eyebrow resulting in a 1cm cut to the head. First aid was delivered before the trainee left to receive sutures.
Mitigation action
-
Instructors will provide instruction on correct positioning of the work position lanyard and remain vigilant throughout the exercise. Participants are instructed on how to remove the lanyard from the structure.
Case number:
2699337580
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Module
-
BST Sea Survival
Version
-
V19
Incident Significance
First aid
-
incident date
February 4, 2026
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training setting
-
Fixed
Summary
-
While climbing out of the pool using the pool ladders, the participant held the ladder’s step rather than the handrail as directed. The underside of the ladder’s step made a small cut to the participant’s finger. There was no need for first aid, but a small plaster was fitted over the wound.
Mitigation action
-
Re-emphasised the need for participants to use handrail on ladders.
Case number:
2711851185
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Module
-
BST Sea Survival
Version
-
V19
Incident Significance
First aid
-
incident date
February 4, 2026
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training setting
-
Fixed
Summary
-
A participant received a "cold burn" type mark to the chest area through their clothing caused by the cold C02 cylinder on the life jacket.
Mitigation action
-
Removed spare cylinder from life jacket to ensure that it does not reoccur.
Case number:
11119720357
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Module
-
BST Fire Awareness
Version
-
V19
Incident Significance
Near miss
-
incident date
January 28, 2026
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training setting
-
Fixed
Summary
-
During an escape drill, a rescue box fell through the nacelle hatch because the remaining rope was trapped in the box. The cap of the box closed which trapped the rope and dragged it into the hatch. The empty box fell three meters down and landed next to a participant. The box was not fixed, and the remaining rope was not in a bag. Procedure to take bag with descending participant or to lower bag before descending was not followed.
Mitigation action
-
Rescue device is put into a bag. All trainers have been notified of near miss and corrective actions. Box will be fixed. The importance of the right procedure is shared with trainers.
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