Audit & Compliance
Resolutions and reports
Incident Reports
Incident reporting, assessment and mitigation are a vital element of creating and enhancing the safety of GWO training. To promote good practices and learning GWO publishes its incident reports once investigations are complete. These are published anonymously to encourage collective learning and the sharing of experiences and mitigating actions across the training community. For the GWO Secretariat incident reporting directly feeds into the review and maintenance of GWO standards contributing to the development of safer training.
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Case number:
10651548068
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Module
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ART - Nacelle, Tower & Basement Rescue
Version
-
V5
Incident Significance
Near miss
-
incident date
November 26, 2025
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training setting
-
Fixed
Summary
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A participant scratched their face on a sharp edge on a console that holds ladders in place. The scratch did not bleed and first aid medical treatment was not needed.
Mitigation action
-
Plan for edge protection initiated; to be installed before any new training is started.
Case number:
10676332135
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Module
-
ART-R Nacelle, Tower, Basement Rescue Refresher
Version
-
V5
Incident Significance
Incident
-
incident date
November 18, 2025
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training setting
-
Fixed
Summary
-
During the ART training theory session, while performing the victim-lifting exercise, a participant, acting as the fifth rescuer pushing the stretcher, injured their right little finger when their false nail caught on the floor joint as they slid the stretcher. The nail was torn off resulting in a fracture of the first phalanx and requiring emergency care.
Mitigation action
-
First aid was administered. All wind energy training instructors were informed of the incident. During stretcher training exercises, instructors will ensure that the stretcher “push” area is a smooth surface with no potential obstacles.
Case number:
10598378433
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Module
-
ART - Nacelle, Tower & Basement Rescue
Version
-
V5
Incident Significance
Medical treatment
-
incident date
November 18, 2025
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training setting
-
Fixed
Summary
-
Participant was rigging the rescue device to the anchor point while they were on the mid-platform of the training facility. They requested to pause training operations due to wrist pain they had been dealing with for the past week. The instructor offered to call the internal medical hotline, but participant declined. The participant was observed placing on a wrist brace and all training operations were paused for the day.
Mitigation action
-
Immediate investigation was completed, and it was determined the aggravation to the injury was not caused by equipment, process and/or unsafe conditions. Reiteration of personal awareness prior and during the practical scenarios as this was determined to be an old injury.
Case number:
10526391632
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Module
-
BST Working at Heights
Version
-
V19
Incident Significance
Incident
-
incident date
November 6, 2025
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training setting
-
Fixed
Summary
-
During a rescue exercise (while abseiling), a course participant bumped their head on the ladder rail. They were wearing a helmet. The instructor noticed this and consulted with the participant, however, they felt fine and continued training. Due to the participant´s absence the following day, it was learned that they had visited a doctor the evening before because of headaches. The doctor advised to refrain from sporting activities for a week.
Mitigation action
-
Improving communication during partner exercises and ensuring course participants pay attention to posture and surroundings.
Case number:
18340658031
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Module
-
EFA Enhanced First Aid
Version
-
V5
Incident Significance
First aid
-
incident date
November 3, 2025
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training setting
-
Onsite
Summary
-
During the catastrophic bleed lecture, an instructor was made aware that one participant was dizzy and not feeling well. They were pale and lost consciousness for a few seconds but quickly became alert again.
Mitigation action
-
The instructor stopped the lesson immediately and assessed the participant. They were monitored for 15 minutes but had no other concerning symptoms and were able to continue the class after the break.
Case number:
18358318630
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Module
-
BST Working at Heights
Version
-
V19
Incident Significance
Incident
-
incident date
October 29, 2025
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training setting
-
Fixed
Summary
-
A participant was attached to a fall arrest device but did not attach a rescue device in front of their harness. When descending, the participant held tightly on the lanyard and slid on it, and therefore the speed and weight were not enough to activate the fall arrest device. When the participant could not maintain their grip anymore after approx. 2-3 meters, the fall arrest stopped. Despite wearing gloves, the participant sustained thermal injuries to both hands caused by the rope.
Mitigation action
-
A more detailed definition for the execution will be implemented, including individual checks to make sure the instructor has a confirmation for correct use of device before a participant starts an exercise. Safety information shared with all instructors to emphasize the importance of concentration at all times.
Case number:
18243479503
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Module
-
BST Working at Heights
Version
-
V19
Incident Significance
Medical treatment
-
incident date
October 16, 2025
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training setting
-
Fixed
Summary
-
During descent, the participant released the rescue device rope causing a rapid descent. Panicked, the participant grabbed the wheel which caused an immediate stop resulting on a strong pull to the shoulder joint. While this caused immediate pain, the participant had no lasting injury as confirmed at the hospital.
Mitigation action
-
Instructors will explain hazards related to equipment. Lesson plans to include more emphasis on supervising participants and demonstrations. Risk Assessment review.
Case number:
18126548219
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Module
-
BST Working at Heights
Version
-
V19
Incident Significance
Incident
-
incident date
October 7, 2025
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training setting
-
Fixed
Summary
-
During a two-person descent exercise, a course participant sustained rope burns to both hands. The participant allowed the descent to go fast and then tried slowing down by grasping the rope, causing a burn through their gloves. Training was stopped and the course participant’s hands were cleaned and treated. The participant was able to return to training.
Mitigation action
-
The incident was discussed with the class and ways to prevent that from happening again were reviewed.
Case number:
18063524910
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Module
-
BST-R Working at Heights Refresher
Version
-
V13
Incident Significance
Near miss
-
incident date
September 22, 2025
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training setting
-
Fixed
Summary
-
A participant was rescuing an instructor from the ladder, when they tried to reposition themselves to tie their shoelaces. They slipped while holding the working mechanism of the work positioner. The work positioner disengaged and the participant fell from around 1m, landing on their feet.
Mitigation action
-
The instructor checked all candidates’ footwear to ensure that they were secured properly. Tool Box Talks, which are conducted every morning, will be updated regarding checking one’s footwear. The instructors are to check participants before they start climbing the ladders.
Case number:
10049047522
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Module
-
BST Working at Heights
Version
-
V19
Incident Significance
Medical treatment
-
incident date
September 12, 2025
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training setting
-
Onsite
Summary
-
During a two-person evacuation drill, a participant as a casualty placed their hands on the grating floor. As the rescuer approached the evacuation hatch, they accidentally stepped on the casualty’s fingers resulting in a bruise. Both participants were wearing the required PPE. The injured course participant was directed to the training centre's health centre for a check-up.
Mitigation action
-
The instructor reminded the participants of the safety rules and paying particular attention to the positioning of the hands during an evacuation exercise.
Case number:
9849113009
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Module
-
BST Working at Heights
Version
-
V18
Incident Significance
Near miss
-
incident date
August 12, 2025
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training setting
-
Fixed
Summary
-
A course participant, whilst connected to anchor point and taking out the slider from the rail, dropped the slider from heights. The area where the slider landed was clear of people.
Mitigation action
-
From now on the exercise will be done with the slider connected to a safety sling and the instructor will help remove the slider of the rail.
Case number:
9841821277
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Module
-
BST Working at Heights
Version
-
V19
Incident Significance
Incident
-
incident date
August 11, 2025
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training setting
-
Fixed
Summary
-
After a controlled descent during a practical descent exercise, a course participant transitioned from landing on one knee to standing abruptly. Slack in the SRL cable recoiled and contacted the trainee's ear, resulting in a small bleeding laceration.
Mitigation action
-
Instructional conversation with course participants to emphasize the proper management of SRL devices and the minimization of slack after descent. Integrate updated risk assessment into practical descent exercises encompassing SRL recoil hazards.
Case number:
9750219793
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Module
-
BST Working at Heights
Version
-
V18
Incident Significance
First aid
-
incident date
July 28, 2025
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training setting
-
Fixed
Summary
-
During a ladder rescue exercise, a participant seemed shaky upon descent. The participant informed they were feeling lightheaded from lack of hydration.
Mitigation action
-
The participant was given water and electrolyte fluids, after which they were directed to return to their hotel to rest. They felt better the following day and were rescheduled for a future class to complete the course.
Case number:
9688886403
Download PDF
Module
-
BST Working at Heights
Version
-
V19
Incident Significance
Near miss
-
incident date
July 23, 2025
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training setting
-
Fixed
Summary
-
After a rescue exercise, a participant was standing on the floor and about to demount the fishhook from the D-ring, when the wire on the fishhook loosened. The fishhook fell apart and dropped from approx. 90 cm above the ground. No injuries occurred.
Mitigation action
-
All fishhooks were immediately put into quarantine after the incident. Change of practices in the following areas - removing coating that prevents tightening the bolt; pulling harder in the wire to check that the bolt is firmly tightened.
Case number:
9653368175
Download PDF
Module
-
BST Working at Heights
Version
-
V18
Incident Significance
Near miss
-
incident date
July 22, 2025
-
training setting
-
Fixed
Summary
-
While participating in practical exercises outdoors on a hot day, a participant informed that they were experiencing symptoms of heat related illness. The participant was escorted indoors to have water and cool down and then sent home to continue hydrating and resting as a precaution.
Mitigation action
-
2 large fans will be placed in the outdoor training area for use when temperatures exceed 27C/80F. The instructor will remind participants once per hour to pause and take a water break.
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